If you have to or wish to cancel your booking you must speak with us by telephone as soon as possible. The numbers are 01389 752 459 or 07711 317 966. You must also immediately confirm the cancellation in writing, if doing so by email you will receive a return email confirming we have received the cancellation. If you do not receive this then please contact us again. The day we are in receipt of the notification in writing and you receive the reply is the date on which we cancel the booking. If you cancel there will be a cancellation charge as shown below:
|No. of days before start date of stay||Cancellation Charge|
|More than 28 days||Full deposit paid or due|
|15 to 28 days||70% of total cost of booking|
|14 days or less||90% of total cost of booking|
|On arrival date or later||Total cost of booking|
We will endeavour to re-let the property and should we be successful then we will refund the monies paid less an administration fee of £100.